Refund Policy

You may request a full refund within 7 days of purchasing a course or learning-path bundle, provided you have completed less than 20% of the course content (measured by our progress tracker in your dashboard). This gives you enough time to evaluate whether a course is the right fit while protecting the value of course content for learners who complete it.

• You purchased the wrong course by mistake and have not started it
• A payment was charged more than once for the same order (duplicate transaction)
• The course content is significantly different from what was described at checkout
• You are unable to access the course due to a technical issue on our end that we could not resolve

• More than 7 days have passed since the purchase date
• You have completed 20% or more of the course content
• A certificate has already been issued for the course
• The issue is caused by your device, internet connection, or browser, and not by our platform
• You simply changed your mind after actively engaging with the course material
• For learning-path bundles, once any one course within the bundle crosses the 20% progress threshold

Email support@lunetron.com with your order code (visible on your Orders page) and the reason for your request. We review every request individually and respond within 3–5 business days.

Approved refunds are issued to the original payment method via Cashfree Payments. Depending on your bank or UPI provider, refunds typically reflect in your account within 5–10 business days of approval. We do not charge any processing fee on approved refunds.

If your refund is approved, your access to the course (and any certificate progress associated with it) will be revoked once the refund is processed. There is no separate “subscription” to cancel — each course or bundle is a one-time purchase.

If you're unsure whether a course is right for you, most course pages include a detailed curriculum, skill outcomes, and instructor background — or you can reach out via our Contact page before purchasing.